Vendor evaluation
AI vendor evaluation playbook
Use AI to organize vendor evidence, compare proposals, generate clarification questions, and prepare a decision brief without handing the actual decision to the model.
Why teams need a playbook
Vendor evaluations often involve uneven source material: polished sales decks, dense RFP responses, demos, security questionnaires, pricing models, and stakeholder notes. AI can reduce review friction, but only if the process is source-disciplined.
The playbook should require side-by-side evidence, citations back to source material, explicit unknowns, and evaluator review before scores or recommendations are accepted.
Evaluation sequence
- Confirm requirements and scoring weights before analysis begins.
- Summarize each vendor separately to reduce cross-contamination.
- Map evidence to evaluation criteria.
- Draft clarification questions for missing or ambiguous responses.
- Prepare a human-reviewed decision brief with risks, tradeoffs, and open items.
Guardrails
- Do not upload confidential proposals unless the tool and data use are approved.
- Do not let AI invent scoring evidence or fill gaps without labeling assumptions.
- Keep vendor selection, negotiation, and award decisions with authorized people.
Download the starter kit.
Includes the AI Vendor Evaluation Starter Playbook, editable Word file, and Excel workbook.